Privacy Policy

Effective Date: April 29, 2026

Avalanche Home Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, and protect your information when you visit our website (https://www.avalancheservicesmn.com/) or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you provide through forms, service requests, or communications.
Communication Data: Information you provide when contacting us via phone, SMS/text message, or email.
Usage Data: Details about your visit, including IP address, browser type, pages visited, and interactions on our site.
Tracking Data: Information collected through cookies, analytics tools, and tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services
Respond to inquiries and customer service requests
Communicate with you regarding appointments, services, or updates
Send marketing or promotional messages (where permitted)
Improve website functionality and user experience
Analyze traffic and performance

3. SMS & Phone Communications

By providing your phone number, you consent to receive calls and text messages from Avalanche Home Services, which may include:

Appointment reminders
Service updates
Promotional messages

Message and data rates may apply. Message frequency may vary.

You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.

We do not sell or share your phone number with third parties for their marketing purposes.

4. Call Tracking & Recording

We may use call tracking software to monitor and improve our services. This may include:

Tracking the source of incoming calls
Recording calls for quality assurance and training purposes

By contacting us by phone, you consent to such monitoring and recording where permitted by law.

5. Cookies, Analytics & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance.

We may use third-party tools including:

Google Analytics
Google Tag Manager
Microsoft Clarity
Call tracking platforms

These tools may collect information such as IP address, device type, browser type, and on-site behavior.

You can control cookie settings through your browser.

6. Sharing of Information

We do not sell your personal information. We may share your information:

With service providers that help operate our business
To comply with legal obligations or enforce our rights
In connection with a business transfer

7. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Your Privacy Rights

Depending on your location, you may have rights including:

Accessing your data
Requesting corrections or deletion
Opting out of marketing communications

To exercise these rights, contact us below.

10. Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

12. Contact Information

Avalanche Home Services
4527 Allendale Drive
White Bear Lake, MN 55127
Phone: 612-369-7026

If you have questions, please contact us.